Qantas total passengers carried Australia FY 2015-2023

Over the course of the 2023 financial year, Australian flag carrier Qantas carried a total of 45.73 million passengers. This represents a significant increase from the past financial years and can be attributed in part to the recovery from 2019/2020 coronavirus outbreak. Capacity, nearest competitor, and total revenues    In the same year, the airline had 29.37 billion seat kilometers available in total and the company has also witnessed a substantial year-on-year decrease here. Meanwhile in 2019, Qantas’ largest competitor, Virgin Australia, carried 25.5 million passengers and had 51.2 billion seat kilometers available. For Virgin Australia, this represents steady year on year growth in both areas. In the same financial year, Qantas recognized total revenue of 5.93 billion Australian dollars, displaying a noticeable year on year decrease. Virgin Australia enjoyed total revenue of 5.83 billion Australian dollars in the 2019 financial year. Consumer satisfaction    Qantas’ domestic customers are among the most satisfied. In a 2019 survey, 84 percent said they were happy with the airline, compared to 80 percent of Virgin Australia customers. In the same survey, both airlines enjoyed similarly good scores from their international customers; 80 percent of Qantas passengers and 77 percent of Virgin Australia’s customers said they were satisfied with the airlines. For comparison, 87 percent of Singapore Airlines said they were happy with the company’s international product.

在2023财年期间，澳大利亚国旗航空公司Qantas共运载旅客4573万，相较于过往财年，这一数字显著上升，部分原因可归因于2019/2020年冠状病毒疫情的影响。在同一年，该航空公司共提供293.7亿座位公里，而公司在此方面也经历了显著的年度下降。与此同时，2019年，Qantas最大的竞争对手Virgin Australia共运载旅客2550万，提供511.2亿座位公里。对于Virgin Australia而言，这代表着在两个领域均保持了稳健的年度增长。在同一年财年，Qantas的总收入达到59.3亿澳大利亚元，显示出明显的年度下降。Virgin Australia在2019财年的总收入为58.3亿澳大利亚元。消费者满意度方面，Qantas的国内客户满意度居首。在2019年的一项调查中，84%的受访者表示对航空公司感到满意，相比之下，Virgin Australia的客户满意度为80%。在同样的调查中，两家航空公司均获得了其国际客户的高度评价；80%的Qantas乘客和77%的Virgin Australia客户表示对航空公司感到满意。相比之下，新加坡航空87%的受访者表示对公司的国际产品感到满意。