Lightspeed Customer Journey Mapping
收藏DataCite Commons2020-09-03 更新2025-04-17 收录
下载链接：
https://auckland.figshare.com/articles/dataset/Lightspeed_Customer_Journey_Mapping/4223904
下载链接
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资源简介：
A lightweight set of tools and a process to capture customer experience, and map service processes from a customer centric point of view.
提供机构：
The University of Auckland
创建时间：
2016-11-11
