POLITENESS EXPRESSIONS IN FORMAL ORAL COMMUNICATION: AN ANALYSIS BASED ON ENGLISH ACADEMIC JOURNALS

This article analyzes politeness expressions used in formal oral communication based on research published in English academic journals. Specifically, it examines recent studies from internationally recognized publications such as the Journal of Politeness Research and the Journal of Pragmatics to explore the pragmatic features of politeness expressions in formal communication, cross-cultural differences, and issues of practical application. The research findings indicate that while politeness expressions in formal communication possess universal characteristics, they manifest in unique forms across languages and cultures. The article concludes by emphasizing the importance of a comparative approach in studying formal communication in the Uzbek language.