An Integrated Usability Framework for Evaluating Open Government Data Portals and Analysis of EU and GCC OGD Portals

This dataset contains data collected during a study ("An Integrated Usability Framework for Evaluating Open Government Data Portals: Comparative Analysis of EU and GCC Countries") conducted by Fillip Molodtsov and Anastasija Nikiforova (University of Tartu).

 It being made public both to act as supplementary data for the paper and in order for other researchers to use these data in their own work potentially contributing to the improvement of current data ecosystems and develop user-friendly, collaborative, robust, and sustainable open data portals.

***Purpose of the study***

This paper develops an integrated framework for evaluating OGD portal effectiveness that accommodates user diversity (regardless of their data literacy and language), evaluates collaboration and participation, and the ability of users to explore and understand the data provided through them.

The framework is validated by applying it to 33 national portals across European Union (EU) and Gulf Cooperation Council (GCC) countries, as a result of which we rank OGD portals, identify some good practices that lower-performing portals can learn from, and common shortcomings.

***Methodology***

(1) systematic literature review to establish a knowledge base and identify frameworks have been used to evaluate OGD portals, we conducted a systematic literature review - Dataset_ Usability_Framework_SLR;

(2) development of the Integrated Usability Framework for Evaluating Open Government Data Portals, which content is based on the outputs of the first step, along with selected articles of experts in portal design, and an exploratory assessment of the French, Irish, Estonian and Spanish portals - Dataset_Integrated_Usability_Framework;

(3) data collection, that is a completion of the protocol developed in the previous step by analysing 34 national OGD portals of the EU and GCC countries. When all individual protocols were collected, the total score are calculated using the weighting system. The average scores are calculated for the EU and GCC. The portals are ranked. The top portals (best performers) are determined for each dimension - Dataset_EU_GCC_OGDportal_Usability_results_clustering.

(4) identification of relationships and patterns among different portals based on their performance metrics as a result of the cluster analysis. By calculating the average dimensional scores of portals from both types of clusters, their performance across multiple dimensions is evaluated - Dataset_EU_GCC_OGDportal_Usability_results_clustering.

For more details see Molodtsov, F., Nikiforova, A. (2024). “An Integrated Usability Framework for Evaluating Open Government Data Portals: Comparative Analysis of EU and GCC Countries”. In Proceedings of the 25th Annual International Conference on Digital Government Research (DGO 2024), June 11--14, 2024, Taipei, Taiwan, 10.1145/3657054.3657159

***Format of the file***

.xls, .csv

***Licenses or restrictions***

CC-BY