311 Service Requests

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

该数据集涵盖了自2020年10月1日至当前日期，通过311系统报告的超过400种影响市民、邻里和社区生活质量的公共服务请求类型。其中最受欢迎的请求包括但不限于动物服务、高草丛、废弃机动车以及其他与法规合规相关的诸多问题。涉及街道和交通出行的请求，如街道及路面坑洼的修复，亦十分常见。此外，311系统还接收关于水资源节约和空气质量投诉等环境问题的请求。本数据集代表了上述所有服务请求。

搜集汇总

背景与挑战

背景概述

该数据集记录了美国达拉斯市自2020年10月1日以来的311服务请求，涵盖超过400种请求类型，包括动物服务、杂草清理和道路维修等常见问题。数据集包含32.4K行和16列，提供请求编号、地址、类型、状态等详细信息，每小时更新一次，旨在帮助分析市民生活质量相关问题的处理情况。