恩施州恩施市-互联网和相关服务-2022年12345热线工单基础信息

该数据为2022年恩施市12345政务服务便民热线接听受理群众诉求数据 包含事务编号、事务标题、来电人、联系方式、登记时间、承办单位、办理流程、回访群众满意度等。可直观反映民生热点，用于分析社情民意情况，助力政府提升服务效能。

This dataset comprises records of public complaints and demands received and handled via the 12345 Government Service Hotline in Enshi City during 2022. It includes fields such as service request ID, request title, caller, contact information, registration time, undertaking unit, handling process, and public satisfaction rating from follow-up visits with the public. This dataset can intuitively reflect hotspots in people's livelihoods, support the analysis of social conditions and public sentiments, and help the government enhance its service efficiency.

搜集汇总

背景与挑战

背景概述

该数据集记录了2022年恩施市12345政务服务热线的工单信息，包含事务编号、承办单位、满意度等字段，可用于分析民生诉求和政府服务效能提升。