Guide for semi-structured interviews to investigate mechanisms of digital inequality in transport

The files below contain a guide to conduct semi-structured interviews in order to investigate mechanisms of digital inequality in transport: the barriers that people may face using transport due to digital transformations, how they cope with these barriers and what the consequences are, especially in terms of social inclusion.<br>The transcripts of the interviews contain sensitive personal information and could therefore not be included here.<br>N=39 interviews were conducted in Dutch with this guide, between 2020 and 2021, among people with a non-western migration background, older adults and people with a lower education level. The latter included people with a mild cognitive impairment and people with lower literacy skills. The document below is just a guide and needs to be adapted to each individual.<br>This study was approved by the Human Research Ethics Committee of Delft University of Technology in the Netherlands.We trialled the interview guide to refine the questions.<br>More information about the research and the data can be found in the files below and in the linked paper.

以下文件包含一份半结构化访谈指南，用于探究交通领域数字不平等的作用机制：即数字化转型背景下民众在使用交通服务时可能遭遇的障碍、应对这些障碍的方式，以及由此产生的后果，尤其是在社会包容层面的影响。
本次访谈的转录文本包含敏感个人信息，故未纳入本次数据集。
本研究依托该指南于2020至2021年间完成了39次荷兰语访谈，受访对象涵盖非西方移民背景群体、老年人以及低学历人群。其中低学历人群还包括轻度认知障碍患者与低读写能力群体。
下述文件仅为通用指南，需针对具体研究场景进行调整。
本研究已通过荷兰代尔夫特理工大学人类研究伦理委员会的审查批准。
我们对访谈指南进行了预测试，以优化访谈问题。
有关本研究与数据集的更多细节，可参阅下述文件及关联论文。