Egregious behaviour and customer defection: the impact on market share after BP’s Gulf disaster

Name: Egregious behaviour and customer defection: the impact on market share after BP’s Gulf disaster
Creator: Deakin University
Published: 2024-12-14T15:13:50+08:00

Research Data Australia2024-12-14 收录

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Egregious behaviour and customer defection: the impact on market share after BP’s Gulf disaster

恶劣行为与客户流失：英国石油公司（BP）墨西哥湾灾难对市场份额的影响

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Deakin University

Egregious behaviour and customer defection: the impact on market share after BP’s Gulf disaster

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