Flash Eurobarometer 551 (Multimodal Digital Mobility Service)

Use of multimodal digital mobility services.<br>Topics: frequency of regional travels for the following purposes: leisure, work; used modes of transport for regional and long-distance journeys in the last two years; most important factors when planning regional or long-distance journeys; importance of environmental impact when planning regional or long-distance journeys; factors that would encourage to book more environmentally friendly journeys: as convenient departure and arrival times, as fast, comparable cost, comparable number of connections, equally adapted infrastructure of passenger terminals, same level of passenger rights, comparable comfort of vehicles, as easy to find, as easy to book, other, none of these; usual way of booking regional or long-distance journeys; reasons for not booking journeys online: concerns about hidden costs, concerns about completeness of information provided online, concerns about protection of personal information provided during the online booking process, concerns that it may not be easy to reach a customer support service online, difficulty to use websites or apps to book journeys, concerns about the availability of all alternative travel options, concerns about the availability of all fares; frequency of combining the following services in the last two years: different collective transport modes to reach final destination, different transport operators within one mode to reach final destination; difficulty to book the aforementioned combinations of travel; combined collective transport modes to reach final destination in the last two years; reasons for not booking journeys combining different collective transport modes or journeys combining different transport operators within one mode to reach final destination: was not needed, never thought about it, did not know where to search for such travel information, could not find a suitable combination, did not want to buy several separate tickets and risk being stranded in case of missing a connection, journey would have taken too long, would have been more expensive, would have been less environmentally friendly, could not buy all tickets needed in one place, other; frequency of combining two or more rail legs operated by different rail operators for one single journey; difficulty to book that combination; reasons for not booking any journeys that combined two or more rail legs and were operated by different rail operators.

Demography: age; sex; nationality; age at end of education; occupation; professional position; type of community; household composition and household size; region.

Additionally coded was: respondent ID; country; device used for interview; language of the interview; weighting factor.