OEM Connected-Car App Reviews Dataset: Google Play User Feedback from 21 Automotive Companion Apps, 2018–2026

This dataset contains 24,103 Google Play user reviews collected from 21 connected-car / automotive OEM companion applications between 2018 and 2026. Each record represents one app review and includes metadata such as the app or brand name, Google Play URL, package ID, reviewer information, review text, star rating, thumbs-up count, review date, app version, and language. The dataset is primarily textual and rating-based, making it suitable for empirical studies on mobile app user experience, complaint detection, sentiment analysis, service quality issues, dissatisfaction monitoring, and comparative analysis of connected-car digital services across automotive brands.本数据集收录了2018年至2026年间，从21款车联网（connected-car）/汽车原始设备制造商（automotive OEM）配套应用的Google Play商店中采集的24103条用户评论。每条数据对应单条应用评论，包含的元数据字段包括应用/品牌名称、Google Play商店链接、应用包名（package ID）、评论者信息、评论正文、星级评分、点赞数、评论日期、应用版本及评论语言。该数据集以文本与评分数据为主，适用于移动应用用户体验、投诉检测、情感分析、服务质量问题研判、用户不满监测，以及跨汽车品牌的车联网数字服务对比分析等相关实证研究。