Dataset of "Comfort expectation differs from comfort experience using a handheld device with and without support."

This paper concerns the difference between expected comfort and experienced comfort and the association between discomfort in the head region and recorded neck angle. Twenty-four participants were asked to use their smartphone with and without a holder in a train seat and then to rate their expected and experienced comfort. Participants mentioned that the headrest should be softer, the armrest should be adapted, the backrest should give more support and the seat pan should be softer. This experience was significantly different from the expectations based on first sight. It shows that tactile experience adds information influencing comfort, but also the behaviour of performing the task in the seat is important to giving a good comfort score. The experience of the use is also needed to increase the quality of the suggestions for improvement. This study strengthens the theory that comfort, and discomfort expectations might differ from experienced comfort and strengthens the theory that there could be a relationship between experienced neck discomfort and recorded neck angles.本研究聚焦于预期舒适度与实际体验舒适度之间的差异，以及头部区域不适与记录的颈部角度之间的关联。研究招募24名受试者，要求其在火车座椅上分别使用带手机支架和不带支架的智能手机，随后对自身的预期舒适度与实际体验舒适度进行评分。受试者提出，头枕应更柔软、扶手需适配调整、靠背应提供更强支撑，座垫也应更柔软。该实际体验与基于初次观感形成的预期存在显著差异。研究表明，触觉体验会提供影响舒适度的额外信息，同时在座椅上完成使用任务的行为过程，对获得良好的舒适度评分同样至关重要。此外，实际使用体验也有助于提升改进建议的质量。本研究进一步验证并强化了两项相关理论：一是舒适度与不适预期可能与实际体验的舒适度存在差异；二是颈部实际不适与记录的颈部角度之间可能存在关联。