Strategic performance measurements for professionals worldwide by country 2021
收藏www.statista.com2022-12-15 更新2025-03-25 收录
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In 2019, 62.5 percent of professionals in India revealed that in their organization customer experience (CX) is one of the most important strategic performance measurements of an organization. During the survey, 53.7 percent of organizations stated that improving CX capability leads to an increased customer loyalty and value.
在2019年,印度62.5%的专业人士透露,在其所在组织中,客户体验(CX)是衡量组织战略绩效的关键指标之一。在调查过程中,53.7%的组织指出,提升客户体验能力将导致客户忠诚度和价值的显著提升。
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