Self-Service Portal Market - Persistence Market Research

The trend of Do-it-Yourself (DIY) plays a vital role in the growth of the global self-service portal market. Self-service portal is a website that consists of self-help or self-service functions. Self-service portal enables customers to find information, request service, and register and resolve issues. Self-service portal is considered as an “electronic front door” for customers to obtain services.

DIY（自行制作）趋势在全球自助服务门户市场的增长中扮演着至关重要的角色。自助服务门户是由自助或自我服务功能组成的网站。自助服务门户能够使客户查找信息、请求服务以及注册和解决问题。自助服务门户被视为客户获取服务的“电子大门”。