Indicators Online services (Satisfaction & services)

#### Description Utrecht in Figures is the online database of the municipality of Utrecht. Here, the Research & Advice department publishes figures about the city of Utrecht and the Utrecht neighbourhoods and neighbourhoods. With Utrecht in Figures we want to show all interested people in Utrecht how Utrecht is actually doing. Utrecht in Figures is divided into themes. Within the theme “Online Services (Satisfaction & Services)” you will find information on the following 7 ‘indicators’: — % tried to influence municipal policy through a public space report last year — number of visitors digital one-stop shop www.utrecht.nl — number of digital requests via website www.utrecht.nl — number of emails to the Customer Contact Centre (KCC) — number of social media posts (Twitter, Facebook, Whatsapp) — number of followers municipality via social media (Twitter, Facebook, LinkedIn, Instagram, Flickr) — number of website visitors www.utrecht.nl #### Number of indicators Number of indicators under this theme: 7 #### Source municipality of Utrecht, Research & Advice, municipality of Utrecht, population survey #### Update frequency Yearly #### Related datasets Other datasets that fall within this theme: — Indicators desk visit and telephony (Satisfaction & Services) — Indicators Satisfaction Services (Satisfaction & Services)