Nudging the Nudger: Performance Feedback and Organ Donor Registrations
收藏NBER2022-10-01 更新2025-01-04 收录
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https://www.nber.org/papers/w30547
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资源简介:
In a randomized controlled trial (RCT) conducted in three waves over 2.5 years and involving nearly 700 customer-service representatives (CSRs) from a Canadian government service agency, we studied how providing CSRs with repeated performance feedback, with or without peer comparison, affected their
提供机构:
美国国家经济研究局
创建时间:
2022-10-01



