Nudging the Nudger: Performance Feedback and Organ Donor Registrations
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In a randomized controlled trial (RCT) conducted in three waves over 2.5 years and involving nearly 700 customer-service representatives (CSRs) from a Canadian government service agency, we studied how providing CSRs with repeated performance feedback, with or without peer comparison, affected their
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美国国家经济研究局创建时间：
2022-10-01
