河北省秦皇岛经济技术开发区-国家机构-12345热线政务党群投诉数据

该数据资源来源于行政审批局在12345政务服务热线处办过程中采集产生，包含诉求内容、交办时间、办结时间、答复内容等信息，可用于政务党群部门了解企业群众诉求焦点，形成政务党群管理问题知识库.

This dataset is collected and generated by the Administrative Examination and Approval Bureau during the handling and processing of cases through the 12345 Government Service Hotline. It includes information such as appeal content, assignment time, completion time and reply content. It can be utilized by government and party-mass affairs departments to identify the focus of appeals from enterprises and the general public, and to establish a problem knowledge base for government and party-mass affairs management.

搜集汇总

背景与挑战

背景概述

该数据集源自河北省秦皇岛经济技术开发区行政审批局通过12345政务服务热线采集的投诉数据，涵盖诉求内容、交办与办结时间及答复信息。它旨在辅助政务党群部门分析企业群众诉求热点，并构建政务管理问题知识库。