Data for journal article "Factors contributing to court and tribunal interpreters’ job satisfaction in Australia"

Court interpreting plays a vital role in multilingual and multicultural societies such as Australia. However, despite the essential nature of this work, interpreters often experience substandard working conditions that negatively impact their job satisfaction and professional fulfilment, and can also affect service quality and interpreter retention. This study uses Herzberg’s two-factor theory as a conceptual framework to investigate the factors – both extrinsic and intrinsic – influencing job satisfaction among interpreters working in Australian courts and tribunals. A national survey conducted among this cohort revealed specific challenges related to remuneration, operational practices and organisational support, highlighting an urgent need for systemic improvements to prevent Court interpreting plays a vital role in multilingual and multicultural societies such as Australia. However, despite the essential nature of this work, interpreters often experience substandard working conditions that negatively impact their job satisfaction and professional fulfilment, and can also affect service quality and interpreter retention. This study uses Herzberg’s two-factor theory as a conceptual framework to investigate the factors – both extrinsic and intrinsic – influencing job satisfaction among interpreters working in Australian courts and tribunals. A national survey conducted among this cohort revealed specific challenges related to remuneration, operational practices and organisational support, highlighting an urgent need for systemic improvements to prevent the attrition crisis currently looming within the profession.