311 Service Requests

Description 311 is a City of Cleveland program for reporting complaints and submitting service requests for non-emergency issues, such as potholes or problems with trash pickups. For emergencies, dial 911. This dataset includes 311 requests filed since 2/29/2024. All records filed before 2/29/2024 are archived. To view the list of archived 311 requests, click here. More information on Cleveland 311 can be found at https://www.clevelandohio.gov/311. Please note: Prior to the new system launching on 9/4/2024, some dates in the closed_date field may reflect a later timestamp than the actual closure date. This dataset is featured in the following app(s): Cleveland 311 Request Explorer Cleveland 311 Service Request Report Data Glossary See the Attributes section below for details about each column in this dataset. Update Frequency Daily around 7:00 AM EST Contacts 311 or Open Data Team