5.01 Quality of Business Services (summary)

<p>Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".</p><p>This page provides data for the Quality of Business Services performance measure.<br />&nbsp;</p><p>The performance measure dashboard is available at <a target='_blank' href='https://financial-stability-and-vitality-tempegov.hub.arcgis.com/pages/quality-of-business-services' rel='nofollow ugc noopener noreferrer'>5.01 Quality of Business Services</a>.</p><p><strong>Additional Information</strong></p><p>Source:&nbsp;Business Survey (Vendor: ETC Institute)&nbsp;<br />Contact: Wydale Holmes<br />Contact E-Mail: [e-mail]<br />Data Source Type: .pdf, Excel<br />Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.<br />Publish Frequency: Every other year<br />Publish Method: Manual, .pdf<br /><a target='_blank' href='https://tempe.gitbook.io/data-dictionary/business-and-economy/5.01-quality-of-business-services' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a><br />&nbsp;</p>