Data for: Promoting rule compliance in daily-life: Evidence from a randomized field experiment in the public libraries of Barcelona
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Abstract of associated article: We study how to promote compliance with rules that carry low penalties and are pervasive in all sorts of organizations. We have access to data on the users of all public libraries in Barcelona. In this setting, we test the effect of sending email messages with different contents. We find that users return their items earlier if asked to do so in a simple email, showing that a general reminder of the users' duty is effective in promoting rule compliance. Furthermore, adding other contents to the general reminder does not increase compliance significantly.
相关研究论文摘要:本研究旨在探讨如何提升对处罚力度较低且广泛存在于各类组织中的规则的遵从行为。我们获取了巴塞罗那所有公共图书馆的用户相关数据,并基于该场景测试了发送不同内容电子邮件的效果。研究发现,若通过简单邮件提醒用户归还借阅物品,用户的归还时效会有所提前,这表明对用户义务的一般性提醒可有效促进规则遵从。此外,在一般性提醒中附加其他内容,并未显著提升用户的规则遵从度。



