From service quality to loyalty in the banking industry
收藏Mendeley Data2026-05-21 收录
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资源简介：
Dataset on the Moroccan bank customers' perceptions of service quality dimensions (tangibles, responsiveness, assurance, empathy), satisfaction, trust, engagement, and brand loyalty.
收录摩洛哥银行客户对服务质量维度（有形性、响应性、保证性、移情性）、满意度、信任度、用户参与度及品牌忠诚度感知的数据集
创建时间：
2026-05-14
