FCA: Consumer investments data review April - September 2021

The FCA summarises its work to tackle consumer harm in the investment market between 1 April 2021 and 30 September 2021. The FCA's third consumer investments data review shows how it is being more assertive in tackling harm, including by stopping a quarter of new firms from entering the market. It also provides useful insights into specific areas of its Consumer Investment Strategy, particularly higher-risk investments and scams. ##Key findings include:## * The FCA found that scam enquiries remained consistently high between April and September 2021. It had over 16,400 enquiries about possible scams in the period, approximately a one third increase on enquiries over the same period in 2020 (12,400). * The top 4 types of scams reported were boiler rooms, cryptocurrency scams, FCA-impersonation scams and recovery rooms. * The FCA saw an increase in reports about possible cryptocurrency scams, both to its Supervision Hub (up 14% on the previous 6 months) and its ScamSmart website (up 49%). The FCA Cryptoasset team in Supervision opened over 300 cases relating to potential unregistered cryptoasset businesses in this period, many of which are likely to be involved in scams.英国金融行为监管局（Financial Conduct Authority，以下简称FCA）总结了其在2021年4月1日至2021年9月30日期间，针对投资市场中侵害消费者权益行为的整治工作。 FCA发布的第三份消费者投资数据审查报告，展现了其在整治侵害消费者权益行为上的更强执行力——其中包括阻止了四分之一的新企业进入该市场。该报告还为其《消费者投资战略》的特定领域提供了宝贵洞见，尤其是高风险投资与诈骗相关领域。 核心调研结果如下： * FCA发现，2021年4月至9月期间，消费者关于诈骗的咨询量始终处于高位。此期间该机构累计收到超过16400条疑似诈骗相关咨询，较2020年同期（12400条）增长约三分之一。 * 举报量最高的四类诈骗分别为：锅炉房诈骗（boiler rooms）、加密货币（cryptocurrency）诈骗、冒充FCA诈骗，以及追偿室诈骗（recovery rooms）。 * FCA收到的疑似加密货币诈骗举报量有所上升：向其监管枢纽（Supervision Hub）提交的举报较此前六个月增长14%，通过其ScamSmart网站提交的举报则增长49%。此期间，FCA监管部门的加密资产（cryptoasset）团队启动了超过300起涉及潜在未注册加密资产业务的调查，其中多数可能与诈骗活动相关。