Onvrede en klachten van werknemers 1975

<p>( phase 1 ) Relation between wage costs and capital costs / labour turnover / personnel manager / sort of company / staff recruitment / wage system / leadership / wage agreements / the works-council / union work / complaints / turnover / absenteeism / production manager / building up of organization / problems of employees with work situation / contentment with employees / economic situation employees work-council / union work / problems with work situation / dissension and complaints / ( phase 2 ) head of department / hierarchy of employees / method of production / evaluation of function and reward system / the power-structure / independence of employees / workers' participation / inconveniences in work situation of employees / turnover and absenteeism / company doctor / social worker acquaintance with complaints employees last year / personnel manager management of staff / provisions for staff / measures to improve the work situation / promotion and training / the works-council / contacts with trade-union / industrial and disciplinary jurisdiction foremen / employees / data on employees / influence employers / workers' participation / behaviour of superior of respondent / dissension and complaints of respondent / opinion employees and respondent. On reception of complaints / employees' personal characteristics / possibilities to find other job, to make headway / absenteeism due to illness / information about work and work situation complaints / interests of employees / leadership / attitude towards actions / strikes / presence of court of arbitration / council of employees / punitive measures and union work. Background variables: basic characteristics/ place of birth/ residence/ place of work/ occupation/employment/ income/capital assets/ education/ politics/ religion/ organizational membership</p>（第一阶段）：薪资成本与资本成本的关系、员工流动率（labour turnover）、人事经理（personnel manager）、企业类型、员工招聘、薪酬体系（wage system）、管理风格、薪酬协议（wage agreements）、工厂委员会（works-council）、工会工作、投诉情况、员工流动、缺勤率（absenteeism）、生产经理（production manager）、组织建设、员工工作环境相关问题、员工满意度、员工经济状况、工厂委员会、工会工作、工作环境问题、分歧与投诉；（第二阶段）：部门主管（head of department）、员工层级结构、生产方式、职能与奖励体系评估、权力结构（power-structure）、员工自主性、员工参与（workers' participation）、员工工作环境中的不便之处、员工流动率与缺勤率、厂医（company doctor）、社会工作者（social worker）、去年员工投诉相关情况、人事经理的员工管理工作、员工福利保障措施、改善工作环境的举措、晋升与培训（promotion and training）、工厂委员会、与工会（trade-union）的往来、拥有工业与纪律管辖权的领班、员工、员工相关数据、雇主影响力、员工参与、受访者的上级行为、受访者面临的分歧与投诉、员工与受访者对投诉处置的看法、员工个人特征、求职与职业晋升的可能性、因病缺勤率、工作与工作环境相关投诉信息、员工权益、管理风格、对各类举措的态度、罢工、仲裁庭（court of arbitration）的设置、员工委员会、惩戒措施与工会工作；背景变量：基本特征、出生地、居住地、工作地点、职业、就业情况、收入、资产、教育背景、政治倾向、宗教信仰、组织成员身份