Reframing the Role of Leaders Navigating the Challenges and Opportunities of Tomorrow’s Workplace in the Age of Artificial Intelligence

The objective of the present study is to assess and reframe the roles of leadership of tomorrow in navigating this paradigm shift in the workplace. A quantitative study was conducted to evaluate the influences of new skillsets that leaders should possess in an AI driven workplace. A total of 337corporate leaders in various industries and sectors were sought out to participate in the survey questionnaire in order to assess the impact and test the relationship between Ethical Decision Making, Emotional Intelligence, Spiritual Intelligence and Digital Competence on AI Ready culture leading to Organizational Performance of tomorrow’s workplace. It was found out that Ethical Decision Making has a positive impact on AI Ready Culture and AI Ready Culture has a positive impact on Organizational Performance. In contrast, Digital Competence has a negative impact on AI Ready Culture and lastly, Emotional Intelligence and Spiritual Intelligence effects on AI Ready Culture were not supported and it was statistically validated by the results of this research.

本研究旨在评估并重新界定未来领导力在应对职场范式变革中的作用。为探究人工智能驱动型职场中领导者所需具备的新型技能所产生的影响，本研究开展了定量研究。本次研究共招募337名来自不同行业与领域的企业领导者参与问卷调查，以评估伦理决策（Ethical Decision Making）、情绪智力（Emotional Intelligence）、精神智力（Spiritual Intelligence）与数字胜任力（Digital Competence）对AI就绪文化（AI Ready Culture）的影响，并检验上述因素通过AI就绪文化作用于面向未来职场的组织绩效（Organizational Performance）的作用关系。研究结果表明：伦理决策对AI就绪文化具有显著正向影响，且AI就绪文化对组织绩效亦存在显著正向影响；与之相对，数字胜任力对AI就绪文化具有显著负向影响；而情绪智力与精神智力对AI就绪文化的影响未得到本研究的实证支持，该结论已通过本次研究的统计结果得到验证。