Forums in the TelEduc learning environment: reflections on the mediators' role and on debate-management strategies

Online discussion forums have been widely used in internet-mediated courses and blended courses. In these learning contexts, the mediator's (or tutor's) role in supporting successful learning is of considerable importance. Firstly, the present article discusses some studies in which the mediator's role in online learning environments is emphasized. Secondly, we use this discussion to support our qualitative case-study analysis, in which we investigated mediators' debate-management strategies in TelEduc virtual forums. Lastly, we propose a reflective framework about management strategies in forums in virtual learning platforms.

在线讨论论坛已被广泛应用于网络授课课程与混合式教学课程中。在此类学习场景下，中介者（或辅导教师）对保障学习成效所发挥的作用至关重要。首先，本文探讨了若干强调在线学习环境中介者作用的相关研究；其次，我们依托前述讨论开展质性案例研究分析，探究了TelEduc虚拟论坛中中介者的讨论管理策略；最后，本文提出了一套面向虚拟学习平台论坛管理策略的反思性框架。