National Survey on Meteorological Products and Services [2002]

Environment Canada's Meteorological Service of Canada (MSC) is the organization with primary responsibility for weather forecasting and weather-related information for the country. MSC's mission is to "anticipate and respond to the evolving needs and expectations of Canadians and their institutions for meteorological, hydrological and related information and prediction services in ways that safeguard their health and safety, optimize economic activity and enhance environmental quality." This mission is fulfilled through a range of activities encompassing three broad areas that cover forecasting and prediction, monitoring, and knowledge development and dissemination. In 1997, MSC conducted a national public opinion survey to assess Canadians' needs, usage, satisfaction and expectations concerning weather products and services provided by Environment Canada. These products and services include mass media weather forecasts, weather warning broadcasts, and other weather information delivery services such as WEATHERADIO and the Internet. The current survey was designed to include many of the questions first asked on the 1997 survey, as well as new questions to address topics not previously covered.