Do Team Trust and Leader Support Matter at Work and Beyond?

Team effectiveness is examined using the Arc of Purposeful Leadership model to investigate mediational effects of employees’ departmental impact, organizational commitment, and leader support on work-family synergy and emotional exhaustion. Structural equation modelling and Hayes’ PROCESS macro were used to analyze the responses of 319 participants. Findings support the Input-Process-Output (IPO) model of team effectiveness. Relationships between team purpose/support and outcome variables (work-family synergy and emotional exhaustion) were mediated by employees’ departmental impact, organizational commitment, and leader support. Findings reveal the complexities of team processes in relation to outcomes, including work-family synergy and emotional exhaustion, that extend beyond the workplace. Data were collected at University of Redlands in 2020 during the COVID-19 pandemic.本研究采用有目标领导力弧线模型（Arc of Purposeful Leadership）考察团队效能，旨在探析员工部门影响力、组织承诺与领导者支持对工作-家庭协同（work-family synergy）及情绪衰竭（emotional exhaustion）的中介效应。本研究采用结构方程建模（Structural Equation Modelling）与海斯（Hayes）PROCESS宏程序，对319名参与者的调研数据进行分析。研究结果验证了团队效能的投入-过程-产出（Input-Process-Output, IPO）模型。团队目标与支持同结果变量（工作-家庭协同、情绪衰竭）之间的关联，均通过员工部门影响力、组织承诺及领导者支持发挥中介作用。研究结果揭示了团队过程与相关结果（包括工作-家庭协同、情绪衰竭）之间的复杂关联，此类关联的影响范畴已超越工作场所边界。本研究数据采集于2020年新冠疫情（COVID-19 pandemic）期间的雷德兰兹大学（University of Redlands）。