The digital defence against cyberbullying: A systematic review of tech-based approaches

Cyberbullying, which has been exacerbated by the widespread use of smartphones and the increasing stress associated with the pandemic, needs the promotion of positive online behaviour, cyberbullying awareness, and victim support. The PRISMA technique is used in this review to identify effective preventative tools and intervention options. Eleven studies met our inclusion criteria and were selected for review. A quality assessment was conducted. Upon thorough evaluation of the included studies, the intervention data was compiled in a narrative format. Using thematic analysis, we explored the effectiveness of technological interventions for preventing cyberbullying comprehensively. Technology-driven strategies for identifying and combating cyberbullying in educational settings, such as language-specific cyberbullying detection tools, IRCB programmes for empowering teenagers, and technologies such as CREEP Semantic Technology and CREEP Virtual Coach, have showed potential. TIPIP and the #WIIWY movement have also assisted to raise awareness and educate people about cyberbullying. However, more research is required to design targeted interventions that address varied demographics and circumstances, while including parents and taking the target audience’s age into account remains critical for effective technology-driven educational interventions and digital advocacy.

受智能手机广泛普及以及疫情相关压力持续攀升的双重影响，网络欺凌（cyberbullying）问题愈发严峻，亟需推广积极网络行为、提升网络欺凌认知，并为受害者提供支持。本综述采用PRISMA方法（PRISMA）以筛选有效的网络欺凌预防工具与干预方案。共有11项研究符合纳入标准，被纳入本次综述，并完成了质量评估。在对纳入研究进行全面评估后，以叙事性格式整合了干预相关数据；通过主题分析，我们全面探究了技术干预手段在预防网络欺凌方面的有效性。针对教育场景中识别与打击网络欺凌的技术驱动策略展现出应用潜力，例如适配特定语言的网络欺凌检测工具、赋能青少年的IRCB项目（IRCB），以及CREEP语义技术（CREEP Semantic Technology）、CREEP虚拟教练（CREEP Virtual Coach）等技术方案。TIPIP工具与#WIIWY公益活动也助力提升了公众对网络欺凌的认知并开展相关科普教育。不过，仍需开展更多研究以设计针对不同人群特征与应用场景的精准干预方案；同时，纳入家长群体并结合目标受众的年龄特征，对于开展高效的技术驱动型教育干预与数字倡导工作至关重要。