Data from: Strategies to Improve Use of Online Health Information in Systemically Excluded Populations: A Rapid Realist Synthesis

As internet use for obtaining health information increases with the additional integration of artificial intelligence, more emphasis should be placed to design with these platforms with systematically excluded populations, such as low English literacy, racial and ethnic minority groups, and those of diverse gender and sexual orientations, in mind. Online platform developers are in need of a resource that includes evidence-based inclusive practices that can be included in platform development.
Rapid Realist Review (RRR) methodology was performed to identify key considerations, strategies, and barriers to incorporating health equity principles into online health information platforms. A comprehensive PubMed search yielded 334 articles, which were screened through title and abstract review, two full-text evaluation, and AI-assisted summary analysis, leading to the final inclusion of 41 articles.
Five key themes emerged from the literature: (1) Enhancing the readability of online content; (2) addressing public perceptions of disease and providing behavior cues; (3) creating culturally relevant content; (4) ensuring diversity in visual aids; and (5) enhancing consumer trust in information on the platform.