Use of Gamification as Implementation for Software Process Improvement

Studies carried out in the context of software process improvement (SPI) report problems and difficulties that organizations face to implement process models and standards, mainly related to the inability to overcome some critical factors. Thus, properly conducting SPI can facilitate the development of more efficient processes to overcome such difficulties, using gamification elements. Therefore, this article aims to identify problems in the implementation phase of an SPI effort and use gamification as a tool to mitigate barriers during SPI implementation in a company that opted for an SPI program such as CMMI Dev 2.0 and /or MR-MPS-SW and create the applicability guide using gamification in SPI that can be used by software organizations. The search string returned 499 (Four hundred and Ninety-Nine) works, of which 7 (Seven) were selected according to the Systematic Review of Literature criteria.针对软件过程改进（Software Process Improvement）开展的相关研究表明，各类组织在落地过程模型与标准时，常面临诸多问题与困境，其核心症结多为无法突破部分关键制约因素。据此，合理融入游戏化（Gamification）元素开展SPI工作，可助力搭建更高效的流程以破解上述困境。为此，本文旨在识别SPI实施阶段存在的各类问题，并以游戏化为工具，缓解某选用能力成熟度模型集成开发2.0（CMMI Dev 2.0）或MR-MPS-SW等SPI实施方案的企业在SPI落地过程中遭遇的障碍；同时，本文还将编制适用于软件组织的SPI游戏化应用指南。本次检索共返回499篇（四百九十九篇）相关研究成果，最终依据系统文献综述（Systematic Review of Literature）标准筛选出7篇（七篇）纳入本次研究。