Flash Eurobarometer 209 (Consumer Protection Malta, Wave 1-3)

Consumer rights in Malta.<br>Topics: purchase of the following goods or services over the past two years: electronic or household appliance, consumer credit, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services; recent awareness of messages about consumer rights; topics of these messages; recent awareness of information about consumer rights regarding different products and services; source of the information; assessment of the information as detailed and informative enough; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, consumer credits, package holidays, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping, problems with phone bill; satisfaction with information by information campaign; first point of information in case of problems with products, services, or sellers; most trustworthy sources of information on consumer rights; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; willingness to support an independent consumer organisation by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, by giving a donation deductible from income taxes; comparison of Maltese consumer rights and protection with other EU countries; efficiency of the Maltese justice in punishing misleading or cheating businesses.

Demography: sex; age; age at end of education; occupation; professional position; type of community.

Additionally coded was: interviewer ID; language of the interview; respondent ID; wave; country; date of interview; time of the beginning of the interview; duration of the interview; region; weighting factor.