User Survey for the Stevens Flood Advisory System

The Stevens Flood Advisory System (http://Stevens.edu/SFAS) is an ensemble total water level forecast system run by the Stevens Institute of Technology since 2016. An anonymous survey was created and completed by 351 (23%) users out of about 1500 SFAS users who were invited to take it. Those invited are advanced users who are signed up to receive flood watch and advisory emails and may not reflect all the website’s users, nor those who use information secondhand after it is shared by other users, which is common. While all users were given some of the same questions, the survey branched to ask different questions of different user types. A total of 99 respondents responded who share the information with their community or use it for company or government operations (e.g. emergency management). Another 225 users consult SFAS for their own personal household decisions only. The remaining users were research-oriented users.