Dataset of AI in Customer Service: The Impact of Human Involvement Disclosure on Customer Trust and Communication Style with Hybrid Agent Services in E-commerce

Name: Dataset of AI in Customer Service: The Impact of Human Involvement Disclosure on Customer Trust and Communication Style with Hybrid Agent Services in E-commerce
Creator: Zenodo
Published: 2025-06-15T12:30:14+08:00

Zenodo2025-06-15 更新2026-05-26 收录

数据链接：

https://zenodo.org/doi/10.5281/zenodo.15623719 数据链接链接失效反馈

官方服务：

资源简介：

Dataset of AI in Customer Service: The Impact of Human Involvement Disclosure on Customer Trust and Communication Style with Hybrid Agent Services in E-commerce.

客服领域人工智能数据集：电商场景下混合智能体服务（Hybrid Agent Services）中人工参与披露对客户信任与沟通风格的影响

提供机构：

Zenodo

创建时间：

2025-06-15