Data from: User experience methods and maturity in academic libraries

This article presents a mixed-methods study of the methods and maturity of
user experience (UX) practice in academic libraries. The authors apply
qualitative content analysis and quantitative statistical analysis to a
research dataset derived from a survey of UX practitioners. Results reveal
the type and extent of UX methods currently in use by practitioners in
academic libraries. Themes extracted from the survey responses also reveal
a set of factors that influence the development of UX maturity. Analysis
and discussion focuses on organizational characteristics that influence UX
methods and maturity. The authors conclude by offering a library-focused
maturity scale with recommended practices for advancing UX maturity in
academic libraries.