Templates for BWS IPA and NPS project evaluations

Templates with example data to facilitate the completion of project evaluations using Excel to undertake three analyses: 1. Importance-Performance Analysis (IPA) with Gap Analysis 2. Net Promoter Score 3. Best-Worst-Scaling template in seperate file in version 1配套示例数据的模板集，用于辅助借助Excel完成三类项目评估分析： 1. 结合差距分析的重要性-绩效分析（Importance-Performance Analysis，IPA） 2. 净推荐值（Net Promoter Score） 3. 版本1中单独文件内的最佳-最差标度（Best-Worst-Scaling）模板