METRICS DEVELOPMENT FOR THE QUALIS OF SOFTWARE TECHNICAL PRODUCTION

Objective: To recommend metrics to qualify software production and to propose guidelines for the CAPES quadrennial evaluation of the Post-Graduation Programs of Medicine III about this issue. Method: Identification of the development process quality features, of the product attributes and of the software use, determined by Brazilian Association of Technical Standards (ABNT), International Organization Standardization (ISO) and International Electrotechnical (IEC), important in the perspective of the CAPES Medicine III Area correlate users, basing the creation proposal of metrics aiming to be used on four-year evaluation of Medicine III. Results: The in use software quality perception by the user results from the provided effectiveness, productivity, security and satisfaction that originate from its characteristics of functionality, reliability, usability, efficiency, maintainability and portability (in use metrics quality). This perception depends on the specific use scenario. Conclusion: The software metrics should be included in the intellectual production of the program, considering the system behavior measurements results obtained by users' performance evaluation through out the favorable responses punctuation sum for the six in use metrics quality (27 sub-items, 0 to 2 points each) and for quality perception proof (four items, 0 to 10 points each). It will be considered as very good (VG) 85 to 94 points; good (G) 75 to 84 points; regular (R) 65 to 74 points; weak (W) 55 to 64 points; poor (P)