METRICS DEVELOPMENT FOR THE QUALIS OF SOFTWARE TECHNICAL PRODUCTION

Objective: To recommend metrics to qualify software production and to propose guidelines for the CAPES quadrennial evaluation of the Post-Graduation Programs of Medicine III about this issue. Method: Identification of the development process quality features, of the product attributes and of the software use, determined by Brazilian Association of Technical Standards (ABNT), International Organization Standardization (ISO) and International Electrotechnical (IEC), important in the perspective of the CAPES Medicine III Area correlate users, basing the creation proposal of metrics aiming to be used on four-year evaluation of Medicine III. Results: The in use software quality perception by the user results from the provided effectiveness, productivity, security and satisfaction that originate from its characteristics of functionality, reliability, usability, efficiency, maintainability and portability (in use metrics quality). This perception depends on the specific use scenario. Conclusion: The software metrics should be included in the intellectual production of the program, considering the system behavior measurements results obtained by users' performance evaluation through out the favorable responses punctuation sum for the six in use metrics quality (27 sub-items, 0 to 2 points each) and for quality perception proof (four items, 0 to 10 points each). It will be considered as very good (VG) 85 to 94 points; good (G) 75 to 84 points; regular (R) 65 to 74 points; weak (W) 55 to 64 points; poor (P)研究目标：为软件产出的质量评定推荐适配性度量指标，并针对巴西高等教育人员发展协调局（CAPES）开展的医学III类研究生培养项目四年一度评估，就该议题提供工作指引。 研究方法：结合巴西技术标准协会（ABNT）、国际标准化组织（ISO）及国际电工委员会（IEC）制定的相关标准，识别软件开发过程质量特征、软件产品属性及软件使用特性；以CAPES医学III类领域相关主体的视角为依据，拟定可用于该领域四年一度评估的度量指标体系。 研究结果：用户对在用软件的质量感知，源自软件所具备的功能性、可靠性、易用性、效率、可维护性及可移植性等特性所带来的有效性、生产力、安全性与用户满意度（即在用质量度量指标），且该质量感知结果取决于具体的使用场景。 研究结论：应将软件度量指标纳入项目的学术成果产出范畴，具体需结合用户性能评估所得的系统行为测量结果，对六项在用质量度量指标（含27个子项，每项0至2分）及质量感知佐证项（含4个条目，每项0至10分）的有效应答评分进行求和。评分等级划分标准如下：优秀（VG）为85至94分；良好（G）为75至84分；合格（R）为65至74分；较差（W）为55至64分；极差（P）