CSR Beliefs of bank customers

The database conttains anonymized survThe database contains anonymized survey data collected for the research study titled "The Effect of CSR Beliefs among Bank Customers during Difficult Economic Times." The dataset includes responses from banking customers in five countries: the United States, Spain, Mexico, Brazil, and Argentina, who reported being aware of CSR initiatives by their banks. The survey was conducted to analyze the relationships between perceived CSR motives, CSR beliefs, and customer outcomes such as trust, commitment, attitudes, and skepticism during the economic crisis caused by the COVID-19 pandemic.ey data collected for the research study titled "The Effect of CSR Beliefs among Bank Customers during Difficult Economic Times." The dataset includes responses from banking customers in five countries: the United States, Spain, Mexico, Brazil, and Argentina, who reported being aware of CSR initiatives by their banks. The survey was conducted to analyze the relationships between perceived CSR motives, CSR beliefs, and customer outcomes such as trust, commitment, attitudes, and skepticism during the economic crisis caused by the COVID-19 pandemic.

本数据库收录了为开展题为《艰难经济时期下银行客户的企业社会责任信念效应》的研究课题所采集的匿名调研数据。该数据集涵盖来自美国、西班牙、墨西哥、巴西及阿根廷五个国家的银行客户反馈，这些客户均表示知晓其开户银行的企业社会责任（Corporate Social Responsibility，CSR）举措。本次调研旨在分析新冠疫情（COVID-19）引发的经济危机期间，感知到的企业社会责任动机、企业社会责任信念，与信任、承诺、态度及怀疑态度等客户结果变量之间的关联关系。