KEU Pre-survey 2012

Innovation Norway (IN) was established on 1 January 2004, and is a merger of the former Norwegian Business and Regional Development Fund (SND), the Norwegian Export Council, the Norwegian Tourist Board and the Norwegian Inventors Guidance Office. Innovation Norway offers products and services that will help to develop the districts, increase innovation in business throughout the country and promote Norwegian business and Norway as a travel destination.

Pöyry Management Consulting carries out the customer impact surveys for Innovation Norway. The surveys include companies that have received services from Innovation Norway or SND in the years from 1994 with the exception of 1997. For each cohort, a pre-survey is carried out one year after the service was provided and a follow-up survey four years later.
The preliminary investigations are carried out the year after the grant has been granted, and deal in particular with the recipient's assessment of Innovation Norway's importance for the project to be carried out, as well as expectations of the effects the project will bring. The follow-up surveys are carried out four years after the support was given, and deal with the recipient's assessments of the actual effects the project has brought about.

The purpose of the customer impact surveys is twofold. Firstly, it is an internal purpose which is about improving and further developing Innovation Norway's operations. Secondly, there is an external purpose that answers the question "what have we got for our money?".

The current survey is a preliminary survey of companies that received a service from Innovation Norway in 2012.