LibQUAL+ 2002 Survey

This notebook contains information from the 2002 administration of the LibQUAL+® protocol. The material on the following pages is drawn from the analysis of responses from the participating institutions collected in 2002. LibQUAL+ is a survey developed by the Association of Research Libraries (ARL). Its purpose is to provide libraries with a standardized, effective method to measure the quality of library services based on the perceptions of faculty, students and staff.

本数据分析笔记本包含2002年实施的LibQUAL+®调研规程相关信息。后续页面所载内容，均基于2002年收集的各参与机构反馈数据的分析结果整理所得。LibQUAL+®是由研究图书馆协会（Association of Research Libraries, ARL）开发的调研工具，该调研旨在为图书馆提供一套标准化且高效的方法，依托教职员工、学生及工作人员的主观感知，评估图书馆服务质量。