Survey of the quality of the service November 2022 - Requests for inspection of building files

The dataset contains the details of the replies (*) to the questionnaire for detecting the satisfaction of users who use the online service for requesting surveys and copies of building files, activated in May 2021 in compliance with the indications of the Digital Administration Code (Legislative Decree 82/2005, Article 7(3) - amended by Legislative Decree 179/16, Article 8(1)). The questionnaire can be completed online by the user after applying for the certificate and allows them to express their satisfaction with the accessibility, simplicity and effectiveness of the service. The user accesses the questionnaire via a link received by email at the end of the request. The results of the survey are published monthly on https://www.comune.milano.it/comune/amministrazione-transparente/servizi-distributi/servizi-in-rete. (*) closed questions only本数据集收录了2021年5月上线的、符合《数字行政法典》（第82/2005号立法令第7条第3款，经第179/16号立法令第8条第1款修订）要求的、用于申请调取问卷与建筑文件副本的在线服务的用户满意度调查问卷反馈详情（*）。 用户在提交证书申请后，可在线填写该问卷，用以反馈其对该服务的可访问性、便捷性与实效性的满意度。用户将在服务申请流程结束后，通过邮件接收的链接访问该问卷。 该调研结果每月发布于网址：https://www.comune.milano.it/comune/amministrazione-transparente/servizi-distributi/servizi-in-rete。 （*）仅包含封闭式问题。