Service quality survey August 2021 - Presentation of TARI declarations

The dataset contains the details of the replies (*) to the questionnaire for detecting the satisfaction of users who use the online service for submitting TARI declarations for domestic users (occupation, cessation, change in non-resident occupants and change in property data), activated in May 2021 in compliance with the indications of the Digital Administration Code (Legislative Decree 82/2005, Article 7(3) - amended by Legislative Decree 179/16, Article 8(1)). The questionnaire can be completed online by the user after applying for the certificate and allows them to express their satisfaction with the accessibility, simplicity and effectiveness of the service. The user accesses the questionnaire via a link received by email at the end of the request. The results of the survey are published monthly on https://www.comune.milano.it/comune/amministrazione-transparente/servizi-distributi/servizi-in-rete. (*) closed questions only本数据集收录了针对境内用户TARI申报在线服务的用户满意度调查问卷的回复详情。该服务于2021年5月上线，用于境内用户办理TARI申报相关业务，包括职业申报、停业申报、非居民居住者信息变更及房产数据变更，其上线符合《数字管理法典》（立法令第82/2005号第7条第3款，经立法令第179/16号第8条第1款修订）的相关规定。 用户在提交证书申请后，可在线填写本调查问卷，对该服务的可及性、便捷性与服务实效表达满意度评价。用户将在服务申请流程结束后，通过邮件收到的链接访问该调查问卷。 本调查结果每月发布于https://www.comune.milano.it/comune/amministrazione-transparente/servizi-distributi/servizi-in-rete。 (*) 仅包含封闭式问题