How digital tools transformed the customer service of a Spanish health SME
收藏Organisation for Economic Co-operation and Development2026-04-11 收录
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https://www.oecd.org/en/publications/digital-for-smes-case-studies_d65e57f4-en/how-digital-tools-transformed-the-customer-service-of-a-spanish-health-sme_4e6d786c-en.html
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Glucovibes is a health B2C company that collects relevant data on customer’s glucose levels and provide the patient with relevant remote services including a tailored nutritional plan. Digital tools have enabled the firm to keep in contact with their customers and provide their services remotely.
