Data Sheet 1_Analysis of factors influencing satisfaction with vocational rehabilitation services for young persons with disabilities in Sweden.pdf

PurposeThe purpose of this study is to identify what factors influence user satisfaction with vocational rehabilitation services among service users in a Swedish context.
MethodsIn a randomized control trial, ordinal logistic regression was applied to a dataset of 631 completed questionnaires about the support provided in three different vocational rehabilitation programmes in Sweden—Supported Employment, Case Management and Regular Vocational Rehabilitation.
ResultsThe factors Person-centeredness, Trust in Support Persons, and Experience that the activities help with getting a job were significant factors of satisfaction among service users. The ordinal logistic regression model explained between 34.3% and 49.9% of the variance in the material, depending on the pseudo R2-measure used.
ConclusionsService users who experience vocational support as person-centered, experienced trust in their support persons and that vocational rehabilitation activities help with getting a job are more satisfied with the vocational rehabilitation services than are other service users, independent of the vocational rehabilitation models used. Therefore, a person-centered approach is relevant to include in models’ development and service design of vocational rehabilitation.