Analysis of Interaction between Business Intelligence and SMEs: Learn from Each Other

Abstract: Business Intelligence (BI) and SMEs are two distinctive research domains but greater interaction between these two entities can offer the effective learn from each other. This interaction has been consider in conducting the changing environment. This interaction does only strengthen individual insights of BI and SMEs, it contributes to the business environmental performance. Although research on BI and SMEs is vast to date, limited focus was given on learning aspect between BI and SMEs. Therefore, this study is aimed to analyse literature and explore an integrated view of literature analysed on how BI and SMEs learn from each other and contributes to the business environmental performance. A qualitative content analysis was conducted for the procedure, which considers 43 articles for data source. Findings of the literature review suggest enhancing capability of SMEs and new innovation of BI, which may affect each other. Findings of this study may become useful for further research in terms of BI implementation success.

摘要：商务智能（Business Intelligence，BI）与中小企业（Small and Medium Enterprises，SMEs）是两个各具特色的研究领域，二者加强互动能够实现高效的双向互学。这种互动在多变的营商环境中得到了学界关注。该互动不仅能够深化商务智能与中小企业各自的认知，还能助力提升商业环境绩效。尽管迄今为止针对商务智能与中小企业的研究成果颇丰，但针对二者间学习维度的关注仍较为有限。为此，本研究旨在梳理现有文献，并整合分析相关文献以探究商务智能与中小企业的双向互学机制及其对商业环境绩效的贡献。本研究采用质性内容分析方法，以43篇学术文献作为数据来源。本次文献综述的结果显示，增强中小企业能力与推动商务智能的创新发展可实现双向影响。本研究成果可为后续关于商务智能实施成效的相关研究提供参考价值。