Characteristics of respondents.
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Research on inter-organizational conflicts among the participants of construction projects typically concentrate on the binary perspective of the project owner and contractor, disregarding the correlation of the complex relationship networks on conflict incidents. This research will propose a systematic set of strategies for reducing inter-organizational conflicts and enhancing project performance from the perspective of trust networks governance. Specifically, the research aims to uncover the interactive mechanisms among the trust network of all participants in construction projects, inter-organizational conflicts, and project performance, thereby filling the existing research gaps. The PLS-SEM approach was employed to analyze 207 valid questionnaires from the participants of construction projects. Data analysis revealed that both the density and stability of the trust networks can restrain various forms of inter-organizational conflicts, and inter-organizational conflicts can impede the attainment of project performance. The density of trust networks can enhance project performance, yet the extent to which the stability of network structure is related to this aspect remains unproven. These findings are conducive to optimizing the performance level of engineering projects and reducing the probability of inter-organizational conflicts.
现有针对工程项目参与方间组织间冲突的研究,多聚焦于业主与承包商的二元视角,却忽视了复杂关系网络与冲突事件之间的内在关联。本研究将从信任网络治理视角,提出一套系统性策略以缓解组织间冲突、提升工程项目绩效。具体而言,本研究旨在揭示工程项目全参与方信任网络、组织间冲突与项目绩效三者间的互动机制,以此填补现有研究空白。本研究采用偏最小二乘结构方程模型(PLS-SEM),对来自工程项目参与方的207份有效问卷展开分析。数据分析结果显示,信任网络的密度与稳定性均可抑制各类形式的组织间冲突,而组织间冲突则会阻碍项目绩效的达成。信任网络密度可提升项目绩效,但网络结构稳定性与该绩效提升间的关联程度尚未得到实证验证。上述研究结论有助于优化工程项目绩效水平,降低组织间冲突的发生概率。



