<b>The Role of Knowledge Management Practices in Advancing Educational Infrastructure and Human Resource Development: Moderating Effects of Support and Readiness</b>

a brief description of each keyword in the context of this study:<b>Knowledge Management Practices (KMP)</b><br>KMP refers to the strategies, methods, and processes that organizations use to capture, distribute, and effectively utilize knowledge within the institution. This includes activities like knowledge sharing, collaboration, documentation, and the use of technology to manage and disseminate knowledge. In higher education, KMP plays a vital role in enhancing learning, teaching, and administrative processes.<b>Institutional Support (IS)</b><br>Institutional Support refers to the resources, policies, and strategies provided by the organization (such as universities or colleges) to facilitate the integration of new practices and technologies. This support may include financial resources, training programs, infrastructure, leadership, and organizational policies that encourage innovation and enhance overall institutional performance.<b>Technological Readiness (TR)</b><br>Technological Readiness is the preparedness of an institution to adopt and implement technology, including its infrastructure, digital tools, and the capabilities of its staff and faculty. It refers to how well institutions are equipped to integrate technology into their operations and how ready the personnel are to utilize these tools effectively in their work.<b>Educational Infrastructure (EI)</b><br>Educational Infrastructure encompasses the physical, technological, and organizational structures that support the delivery of educational services. This includes classroom facilities, libraries, technological tools (e.g., learning management systems), and other resources necessary for effective teaching and learning. A strong educational infrastructure enables the smooth integration of new teaching and learning practices.<b>Human Resource Development (HRD)</b><br>Human Resource Development refers to the activities and processes aimed at improving the knowledge, skills, and capabilities of the staff and faculty within an institution. It involves training, professional development, career progression, and organizational learning, aimed at enhancing both individual performance and institutional effectiveness in achieving strategic goals.Each of these concepts is crucial in determining the effectiveness of digital integration and institutional performance in higher education. They interact with each other to create a dynamic environment where knowledge, technology, and people work together to improve educational outcomes.本研究语境下各核心关键词的简要说明：<b>知识管理实践（Knowledge Management Practices, KMP）</b><br>知识管理实践指各类组织用于在机构内部捕获、分发并高效利用知识的战略、方法与流程，涵盖知识共享、协作、文档编制，以及依托技术开展知识管理与传播等活动。在高等教育领域中，知识管理实践对优化教学、学习与行政流程发挥着至关重要的作用。<br><b>制度支持（Institutional Support, IS）</b><br>制度支持指组织（如大学或学院）为推动新实践与技术的落地整合所提供的资源、政策与战略，此类支持可包括财政资源、培训项目、基础设施、领导力建设，以及旨在鼓励创新、提升整体机构绩效的组织政策。<br><b>技术就绪度（Technological Readiness, TR）</b><br>技术就绪度指机构在采纳与落地技术方面的准备程度，涵盖其基础设施、数字工具，以及教职工的能力水平。其核心体现为机构在业务运营中整合技术的适配程度，以及工作人员在工作中高效运用相关工具的准备状态。<br><b>教育基础设施（Educational Infrastructure, EI）</b><br>教育基础设施指支撑教育服务交付的实体、技术与组织架构，包括教室设施、图书馆、学习管理系统等技术工具，以及保障高效教学与学习所需的其他各类资源。完善的教育基础设施可助力新教学与学习实践的顺畅落地。<br><b>人力资源开发（Human Resource Development, HRD）</b><br>人力资源开发指旨在提升机构内教职工知识、技能与能力的各类活动与流程，涵盖培训、职业发展、职业晋升与组织学习，目标在于提升个体绩效与机构实现战略目标的整体效能。<br>上述各概念均对高等教育领域的数字化整合成效与机构绩效具有关键影响，它们相互作用，共同构建出知识、技术与人员协同共进的动态环境，助力教育成果的持续优化。