Validation of the self-assessment of communication skills and professionalism for nurses

ABSTRACT Objectives: to translate, adapt cross-culturally and validate into Brazilian Portuguese the following instrument: "Self-assessment of communication skills and professionalism in residents" for the nursing professional, and to determine if personal characteristics and performance of the nurse interfere in the self-assessment about professionalism and interpersonal communication. Method: quantitative study. Results: the sample consisted of 110 nurses with mean age of 32 years old (± 7.3), most of them were women (n = 80; 72.7%). The internal consistency of the scale "Autoavaliação sobre profissionalismo e comunicação interpessoal entre enfermeiro e paciente" presented moderate and satisfactory reliability (α=0,712). Factorial analysis identified four factors: Interpersonal Skills, Exchange of Information, Honesty in the Relationship and Professionalism. Conclusion: the instrument is valid and reliable in Portuguese and for Brazilian culture. Interpersonal Skills changed with gender and marital status. Ability to exchange information was influenced by gender and working sector. Self-assessment of professionalism changed with marital status.摘要 研究目的：针对护理专业人员，对《住院医师沟通能力与职业素养自我评估量表》(Self-assessment of communication skills and professionalism in residents)进行翻译、跨文化调适并转化为巴西葡萄牙语版本，并探究护理人员的个人特征与工作表现是否会对其职业素养及人际沟通相关的自我评估产生影响。研究方法：本研究为定量研究。研究结果：最终纳入110名护理人员作为研究样本，其平均年龄为32岁（标准差±7.3），其中女性占比72.7%（n=80）。《护士与患者间职业素养及人际沟通自我评估量表》(Autoavaliação sobre profissionalismo e comunicação interpessoal entre enfermeiro e paciente)的内部一致性信度处于中等且令人满意（克朗巴赫α系数=0.712）。因子分析共提取出四个维度：人际技能、信息交换、关系诚信及职业素养。研究结论：该量表在葡萄牙语语境及巴西文化背景下具备良好的效度与信度。人际技能维度得分会因性别与婚姻状况产生差异；信息交换能力受性别及工作科室的影响；职业素养自我评估得分则随婚姻状况发生变化。