EMOTIONAL INTELLIGENCE - A POSSIBLE PREDICTOR OF PERFORMANCE OR SUCCESS AT ORGANIZATIONAL AND INDIVIDUAL LEVEL?!

Considered in the past as being solely a rational being, nowadays, following specialist researches, man is also perceived as an emotional being, triggering emotions which, if appropriately educated, allow us to obtain countless benefits, both professionally, and personally. Thus, the concept of emotional intelligence redefines the image about man and about the world. At organizational level, performance achievement depends both on the manager’s or team success, and on the success of every individual employee, such success being influenced by how the members relate and interact with each other. Furthermore, an important role is played by the team vision on performance and on achieving it, this being based on psychological and social factors making their reaching their goals easier or harder, since such factors are related to the emotional intelligence. Emotional intelligence cannot be, by itself, a predictor of career success, satisfactory career or effective leadership. It is only one of several important components. It increases the chances of success, however it does not guarantee success in the absence or required knowledge. Some studies describe the role emotional intelligence plays in career planning, and even analyse the levels of emotional intelligence required for every single stage in someone’s career. In time, within organizations, a new type of management has slowly, but surely, outlined itself, namely, the emotional intelligence management. This paper aims at approaching this topic both theoretically, and practically, through applications. The micro-research was performed in a Romanian private company, the subjects interviewed in parallel being both Department Managers (the tool being the EQ test), and their subordinates (the tool being the questionnaire), and it aims at identifying a correlation between the Manager’s EQ level and the organizational climate of the subordinated team.

曾被单纯视作理性存在的人类，如今在专业研究的支撑下，也被认知为兼具情绪属性的生命个体。若能对情绪加以恰当培育与引导，这类情绪特质可为我们在职业与个人生活层面带来诸多裨益。由此，情绪智力（Emotional Intelligence）的概念重新定义了人类与世界的认知图景。
在组织语境中，绩效目标的达成既取决于管理者与团队的整体成效，也有赖于每一位个体员工的表现；而成员间的互动关系与协作模式，将直接影响这类成效的达成。此外，团队对于绩效及其实现路径的认知共识亦发挥着关键作用，这类共识植根于心理与社会因素——这些因素会左右团队目标的达成难度，而它们均与情绪智力息息相关。
情绪智力本身并不能单独作为职业成功、职场满意度或高效领导力的预测指标，它仅是诸多关键影响要素之一。其可提升成功的概率，但在缺乏必要知识储备的前提下，无法确保成功的必然到来。
部分研究阐述了情绪智力在职业规划中扮演的角色，甚至针对职业生涯的每一阶段所需的情绪智力水平展开了分析。随着时间推移，一种全新的管理模式在组织中逐渐成型，即情绪智力管理（Emotional Intelligence Management）。
本研究旨在通过理论梳理与实践应用两个维度，对这一主题展开探讨。本次微型调研选取罗马尼亚某私营企业作为研究场景，并行开展两类数据采集工作：针对部门管理者采用EQ测试作为测评工具，针对其下属则采用调查问卷作为工具；调研旨在探寻管理者的情绪智力水平与其所管辖团队的组织氛围之间的相关性。